Privacy Policy

Last Updated: [Insert Date, e.g., October 30, 2025]

This Privacy Policy describes how Solepoint Tech Solutions ("we", "us", or "our") collects, uses, and discloses information in connection with your use of our Shopify application, Secure COD and Partial Payment (the "App").

1. Information We Collect

When you, a Shopify merchant, install the App, we are automatically able to access certain types of information from your Shopify account. We only collect and store the information that is strictly necessary for the App to function.

The information we collect is limited to:

• Order Information: We access and store order details such as the order ID, total price, currency, payment method (e.g., "Cash on Delivery"), and partial payment status.
• Shop Information: We store your shop's domain (e.g., your-shop.myshopify.com) and contact email to identify your account and provide support.

We do not collect or store any sensitive Personal Identifiable Information (PII) from your customers, such as their full names, physical addresses, email addresses, or phone numbers, beyond what is necessary to link an order to its payment status.

2. How We Use Your Information

We use the information we collect solely for the purpose of providing and improving the App's services. This includes:

• Enabling the core functionality of the App, such as calculating partial payment amounts, applying COD fees, and managing order _statuses related to these payments.
• Providing you with customer support.
• Monitoring the App's performance and ensuring its stability.

3. Information Sharing

Your trust is important to us. We do not and will not sell, rent, or share the information we collect with any third parties for their marketing or other purposes.

We may only disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or in urgent circumstances to protect personal safety.

4. Data Security

We take reasonable technical and organizational measures to protect the information we store. We use secure servers and data encryption to prevent unauthorized access, disclosure, alteration, or destruction of your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your store and order information only for as long as it is necessary to provide the App's services to you and as long as the App is installed on your store. If you uninstall the App, we will take This will create a new file at `app/routes/privacy-policy.tsx` in your Remix steps to delete your data from our servers within a reasonable timeframe.

6. Your Rights

You have the right to access, correct, or request the deletion of your information stored on our systems. If you wish to exercise these rights or have any questions about your data, please contact us at the email address provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by email or through a notice within the App.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Solepoint Tech Solutions
Email: hello@solepoint.in
Ahmedabad, Gujarat, India